Solutions · Technology distribution / B2B
Custom solutions and system connections
Custom platform and services for Ingram Micro: connections, B2B flows, and commercial operations automation live in production.
Updated: 2026-06-15 · Client: Ingram Micro
Active connections
12 services
Illustrative — connections in continuous operation
Automated orders
~80% of flow
Reference percentage of B2B circuit covered
Status
Live
Ingram Micro needed custom software connecting its B2B commercial operation with internal systems and partners, without relying on rigid software that did not cover its business rules.
Context
The distributor managed broad catalogs, channel-specific price lists, and approval flows that did not fit a standard product. Part of the circuit still relied on manual processes: order re-entry, stock reconciliation, and late notifications to corporate clients.
What we did
- Custom services for catalog, availability, pricing, and order creation, with authentication and per-transaction traceability.
- Connections to existing business and logistics systems, with retries and queues for demand spikes.
- Operations dashboard for commercial teams: order tracking, exceptions, and configurable alerts.
- Automation of repetitive tasks (data validation, notifications, nightly sync) where AI and business rules reduce manual intervention.
Operational outcome
The B2B circuit runs live with documented, monitored connections: around 12 services in continuous operation and close to 80% of the order flow automated. Those numbers are indicative; the verifiable result is that the main order flow no longer goes through spreadsheets or manual re-keying between systems.
B2Sales approach
Custom solutions built to keep running: maintainable code, clear contracts between systems, and continuous improvement — not a one-off deliverable without operations.